Our 110% Customer Satisfaction Guarantee
If you're not 110% satisfied with a ChessMate product ( yes that's right, not just 100% ), purchased from us at its retail price, then please return it to us -- UNDAMAGED AND IN ITS ORIGINAL CONDITION -- within 30 days of receiving it, for a full refund of the purchase price (less the original shipping cost of course).
PLEASE NOTE: The above guarantee applies to virtually all products on our web site, with three notable exceptions being: 1) Clearance and "as-is" items; 2) custom fabrications and prototypes; and, 3) for obvious reasons we cannot accept returns of computer software when the seal on the package has been broken.
Questions? Comments? Suggestions?
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